Trulia is one of the leading real estate search platforms that helps home buyers, sellers, renters and real estate professionals find and share information on properties across the United States. With Trulia, users can search for homes for sale or rent, research neighborhoods and get real estate market insights.
If you need to contact Trulia customer service, this guide will provide the Trulia phone number as well as other ways to get in touch with their customer service team. We'll also answer some frequently asked questions about using Trulia and getting support.
How to Contact Trulia Customer Service
Here are the main ways to contact Trulia customer service and support:
- Trulia Phone Number: 1-855-463-7759
This is the best Trulia phone number to call to speak with a customer service representative. Trulia customer service is available from 9am - 9pm ET daily.
- Email Support Form: Go to Trulia.com and click "Contact" at the bottom to fill out the email contact form.
This allows you to send a detailed request to the Trulia support team. Responses are typically provided within 1 business day.
- Twitter: @Trulia
Trulia is active on Twitter and will often respond to tweets asking for help or support. Send them a tweet describing your issue.
- Facebook: @Trulia
Like Twitter, Trulia also provides customer service via Facebook comments and messages. Reach out on Facebook if you need assistance.
- Trulia Help Center: help.trulia.com
The Trulia Help Center has detailed articles and FAQs on using the platform and common issues. Search here before contacting support.
Trulia Customer Service Hours
Trulia customer service hours are:
- Phone Support: 9am - 9pm ET daily
- Email Support: 24/7 - with 1 business day response time
- Social Media Support: 9am - 9pm ET daily
So while phone and social media support is limited to business hours, you can submit email requests around the clock and they will respond as soon as possible.
Tips for Contacting Trulia Customer Support
Here are some helpful tips for getting the best results when you contact Trulia customer service:
- Have your account information ready - user ID, email, etc. This allows agents to quickly access your account.
- Be prepared to explain your issue in detail so they understand how to assist.
- If contacting by phone, call during peak hours (9am - 5pm on weekdays) for shorter wait times.
- When emailing support requests, include screenshots or error messages to provide key details.
- On social media, tag @Trulia and keep requests short - they will likely follow up via DM for more info.
- Check the Trulia Help Center for answers before reaching out - you may be able to self-resolve your issue.
- Be patient and follow up if needed. Trulia support aims to respond within 1-2 days, but delays can happen.
Conclusion
Trulia makes it easy for real estate professionals and consumers to connect, research and participate in the housing market. If you need assistance using Trulia or have account issues, contacting their customer service team is simple. Use their Trulia phone number, email form, social media accounts or Help Center to get the support you need. Focus your request on the specific details of your issue for the fastest resolution.
5 Common Trulia Customer Service FAQs
Here are answers to 5 frequently asked questions about Trulia customer support:
1. How do I reset my Trulia password?
Go to the Trulia login page and click "Forgot password". Enter your email and they will send you a password reset link to change your password.
2. How do I edit or remove a listing on Trulia?
As a homeowner, you cannot directly edit Trulia listings. You must contact the real estate agent or broker who manages the listing and have them make changes or remove it.
3. What is Trulia's listing update policy?
Trulia aims to update listings from real estate feeds daily. However, it can take up to 72 hours for new listings or changes to appear on Trulia.com.
4. Does Trulia provide customer service by phone?
Yes, Trulia has a customer service phone number you can call at 1-855-463-7759. They have agents available from 9am - 9pm ET daily to assist you.
5. How do I remove my personal information from Trulia?
You can submit a request to opt-out of Trulia listings by emailing support@trulia.com. Include your full name, email, phone number, and address details to be removed.
