Are you struggling to make your mortgage payments and facing potential foreclosure? Foreclosure.com is one of the largest foreclosure listings sites, providing information on pre-foreclosure, auction, and bank-owned homes across the United States. If you need assistance navigating the foreclosure process, contacting Foreclosure.com's customer service team can help. Read on to learn more about Foreclosure.com's phone number and how to get in touch with their customer service department.
Overview of Foreclosure.com
Foreclosure.com is an online real estate marketplace specifically focused on distressed properties in pre-foreclosure, scheduled for auction, or bank-owned. The site provides the largest database of these types of listings to help buyers find deals on homes priced below market value.
The company was founded in 1995 and has grown to become one of the premier resources for buying and selling foreclosure properties online. In addition to listings, the site provides information and tools to assist home buyers, real estate professionals, and investors navigate the complex foreclosure process.
Some key features of Foreclosure.com include:
- Searchable database of 1.5 million+ pre-foreclosure, auction, and bank-owned listings
- Foreclosure status reports showing lis pendens filings and auction dates
- Foreclosure alerts for upcoming auctions in your area
- Tips for buying foreclosures with finance options
- Toolkit for real estate agents to market and show foreclosed homes
- Community forums to connect with other buyers and investors
- Recent foreclosure news and state guides
Benefits of Contacting Foreclosure.com Customer Service
The foreclosure process can be complex to navigate, with multiple steps and timelines varying by state. Getting help from Foreclosure.com's customer service team provides several key benefits:
- Get answers to questions on listings, foreclosure status reports, auction dates, and any issues using the site's tools and resources. Customer service reps have specialized expertise to help address your specific needs.
- Troubleshoot problems you may be having with your Foreclosure.com account, saved searches, property alerts, or other features. The customer service team can diagnose issues and restore proper functionality.
- Learn about foreclosure buying assistance like financing options, agent services, and instructional resources. Customer service can point you to the right tools to support your foreclosure purchase.
- Provide feedback and suggestions to help improve the site. As frequent users, customer input is valuable for enhancing the user experience and offerings.
Having access to knowledgeable customer service reps can make a big difference in effectively leveraging Foreclosure.com and succeeding as a foreclosure buyer.
Contact Information for Foreclosure.com Customer Service
Foreclosure.com provides customer service by phone and email. Here is the contact information:
- Phone: 1-800-878-4001
- Email: support@foreclosure.com
- Hours: Monday - Friday 9 AM - 6 PM EST
When calling the phone number, you will speak with a live representative who can assist with your specific questions or issues. Email support is also available for inquiries that do not require real-time interaction.
Average hold times are usually quite minimal, but may be longer during peak hours. The customer service team aims to resolve all inquiries on the first call whenever possible.
Key Takeaways on Contacting Foreclosure.com Customer Service
- Foreclosure.com provides phone and email customer service during regular business hours to assist site users
- Contact customer service to get help with your account, searches, property alerts, listings data, and foreclosure buying guidance
- Experienced representatives can answer your questions, troubleshoot issues, and point you to relevant tools and resources
- Keep the phone number (1-800-878-4001) and email (support@foreclosure.com) handy when navigating the site and foreclosure process
- Getting quick answers from customer service helps buyers like you make informed decisions and avoid hassles.
Conclusion
Going through the foreclosure process can be challenging, but Foreclosure.com aims to make it easier by providing extensive listings and support resources. Getting your questions answered or account issues resolved quickly is vital when racing against foreclosure timelines. Don't hesitate to contact Foreclosure.com's customer service for help — their team is ready and happy to assist buyers like you navigate foreclosure purchases successfully!
Frequently Asked Questions About Foreclosure.com Customer Service
Here are answers to some common questions about Foreclosure.com's customer service operations:
Is customer Foreclosure service available 24/7?
No, Foreclosure.com customer service is available Monday - Friday 9 AM - 6 PM EST. The phone lines and email support are closed on weekends and major holidays.
What topics can Foreclosure customer service assist with?
You can get help with any issues related to your Foreclosure.com account, search tools, listings data, and foreclosure buying guidance. Some common topics include site navigation, saved searches, property alerts, bidder registration, financing, agent listings, and general foreclosure questions.
Can Foreclosure customer service provide legal or financial advice?
No, while they can explain general information about the foreclosure process, customer service reps cannot offer legal counsel or financial advice. You should consult a real estate attorney or financial advisor for guidance specific to your situation.
How long is the average call with a Foreclosure customer service rep?
Call times can vary depending on the complexity of the issue, but most calls take 5-15 minutes. Simpler questions may be resolved even more quickly. The team aims to provide excellent service while also minding hold times for other customers.
Can Foreclosure customer service assist with properties listed on other sites?
No, Foreclosure.com's reps can only address questions related to listings and features within Foreclosure.com itself. For issues with third-party sites, you would need to contact those companies directly.
