Realtor.com is one of the most popular online real estate listing sites. With over 140 million monthly visitors, Realtor.com provides extensive listings for buying, selling, and renting properties across the United States.
If you need to contact Realtor.com's customer service team, this guide will provide the Realtor.com phone number and other methods to reach their helpful representatives. We'll also answer common questions about Realtor.com's services and options for both buyers and sellers.
Realtor.com Phone Number for Customer Support
The Realtor.com phone number for customer support and sales is 877-800-7368. This number connects you with their customer experience team that can help answer questions about listings, agent support, advertising, and any other issues.
When you call this number, you will be prompted to select whether you need support for consumer inquiries or business/agent assistance. Wait times are typically short and the representatives are very knowledgeable in helping resolve account and technical problems.
In addition to phone support, Realtor.com provides customer service through:
- Live chat on their website during business hours
- Email via contact forms for different inquiries
- Active social media profiles on Facebook and Twitter
So if you don't reach someone right away on the phone, these are good alternative options to get answers from the Realtor.com team.
5 Key Tips for Contacting Realtor.com
To save your time and have the best experience reaching a Realtor.com representative, keep these tips in mind:
1. Check the help site first - For common questions or minor issues, check their comprehensive online help site which may already address your problem.
2. Note your account information - If your issue involves access to an account, have associated usernames, email addresses, and other details on hand when you contact them.
3. Understand your objective - Clearly determine if you need assistance with technical issues, account support, clarification on listings/advertising, or another topic before reaching out.
4. Use non-peak hours - While customer service is available every weekday, you may wait shorter times on the phone if calling early morning, later afternoon, and off-peak seasons.
5. Capture any ticket details - If a representative opens a trouble ticket or support request for your case, note down that service ticket number for future reference.
Following these tips will ensure the fastest response when you contact Realtor.com by phone, chat, social media, or email support.
5 Key Services Provided by Realtor.com
Beyond listing active real estate for sale or rent, key services offered by Realtor.com include:
1. Rentals - Extensive rental listings are provided including houses, apartments, townhomes, duplexes, and more rental properties.
2. Foreclosure listings - Realtor.com provides a database of pre-foreclosure, auction, and bank-owned homes.
3. New construction - Find updated listings of brand new homes and condos on the market from builders.
4. Real estate agents - All active listings have contact information to connect with the listing real estate agent. Agents also advertise their services.
5. Neighborhood research - Explore comprehensive local profiles on demographics, real estate trends, points of interest, and livability scores for any area you may consider moving to.
So whether looking to buy, sell or rent, researching areas, or connecting with a local real estate professional, Realtor.com offers full solutions for all real estate needs.
Should You Work with Realtor.com Directly?
With extensive listings that cover the entire country, Realtor.com is an incredibly helpful real estate search site. However, it does not actually provide direct real estate agent representation or brokerage services.
The site instead connects consumers to the listing agent for any property. If you are selling a home or as a buyer intend to make an offer on a house, you would work with an agent from a local brokerage, not Realtor.com directly.
Make sure to clarify during your initial consultations whether an agent is representing Realtor's platform specifically or if they work for a brokerage firm. All agents on Realtor.com belong to traditional realty offices and firms that you would close transactions through.
Conclusion
With over 140 million monthly users, Realtor.com is clearly one of the most powerful online real estate platforms. Contacting their customer experience team by phone at 877-800-7368 or through chat and email is easy for any questions during your search process.
Their services provide buyer and sellers exceptional convenience in researching properties, connecting with agents, estimating home values, and staying updated on the latest real estate data. So leverage Realtor.com to streamline your next real estate transaction!
5 Common Questions About Realtor.com
Here are answers to five of the most frequently asked questions about Realtor.com's services:
1. Does Realtor.com charge fees?
No, Realtor.com does not charge fees to search listings and connect with real estate agents as a buyer or seller. Their services are free for consumers. They earn commissions from agents who pay to advertise active listings on the site.
2. How often are listings updated?
Listings on Realtor.com are refreshed every 15 minutes, providing the most up-to-date view of properties on the market. This real-time updating makes it a very reliable resource.
3. Can you save search criteria and get alerts?
Yes! Registered users can save customized searches and opt-in to receive daily or weekly email alerts when new listings match their criteria. You can save lots of searches for different areas, prices, features, etc.
4. Does Realtor.com work with specific agents or brokers?
No. Realtor.com displays active listings from across the country regardless of which brokerage or real estate agency has the listing. Any active agent/broker can advertise their listings.
5. Can you get an estimate of my home value?
Realtor.com provides free automated valuation models to give you an estimated home value range based on their up-to-date market data. You can also connect with one of their local agents who can provide a more customized estimate.
